Individuals
Should this reservation be cancelled within 14 days prior to arrival, 100% of the deposit paid will be charged. If cancelled more than 14 days prior to a 10% admin fee will be charged on the refunded deposit paid. In the event of a no-show, 100% of the total stay will be charged. All refunds need to be requested in writing. No cash refunds will be permitted.
Groups
Should this reservation be cancelled less than 14 days prior to arrival, 100% of the total stay will be charged. If cancelled more than 14 days prior to arrival, 50% of the total stay will be charged. In the event of a no-show, 100% of the total stay will be charged. All refunds need to be requested in writing. No cash refunds will be permitted.
Blue Waters Conditions of stay or visit: Conditions of stay or visit ("Conditions") these conditions apply to guest who are consumers in terms of the Consumer Protection Act, 2008 ("CPA").Any provisions of these conditions which may:
(1) Limit the risk and liability of Blue Waters Hotel ("the hotel") or a third party;
(2) Create the risk of liability for the guest;
(3) Compel the guest to indemnify the Hotel or a third party; or
(4) Serve as acknowledgement of fact by the guest, and indicated in bold text and your attention is drawn specifically to such provisions. These provisions. These provisions are important and you should read them and ensure that you understand what they mean. If you do not understand
anything contained in these provisions, please speak to a manager of the Hotel, who will explain them to you and answer any questions that you may have.
(5) Unpaid accounts are subject to interest. Interest and Collection fees and costs may be charged at maximum legally allowable rates on overdue accounts.
(6) Damages to rooms or hotel property and any outstanding payments due will be deducted from the guest’s credit card we have pre-authorized.
1. Accommodation is provided on a cash basis. Your account must therefore be settled in full on arrival. You are responsible for payment for the full period reserved, even if your stay is cut short for any reason whatsoever. In the event of the account not being settled for any reason whatsoever, you hereby hold yourself personally responsible for all costs of whatsoever nature relating to your accommodation at the hotel. You also agree to pay all legal fees incurred as a result of failure to pay your account when it's due for payment.
2. No animals, food or beverages of any kind may be brought onto the premises of the Hotel ("Premises").
3. The hotel has a dress code and gentlemen are required to wear long pants when having dinner at the Versailles Restaurant. You agree to bound by this at all times.
4. All rooms in the Hotel are non-smoking. You will be liable for a fine of ---- if you are found smoking in any non-smoking area on the premises.
5. All rooms in the Hotel contain electronic safes. All use of these safes in entirely at your own risk. Please take note of the disclaimer and indemnity provisions set out below.
6. All vehicles are parked on the Premises at your own risk, Please take note of the disclaimer and indemnity provisions set out below.
7. No Guest may have visitors that are not residence of the Blue Waters Hotel after 10pm.
8. The Hotel has the right to request deposits in advance to secure your stay. In the event that you cancel any reservation with the Hotel, the Hotel will be entitled to charge reasonable cancellation fee, the amount of which will be dependent upon the length of notice of cancellation provided by you and the Hotel's ability to secure alternative guests for the room reserved for you.
9. Disclaimers
a. The use of the Hotel is entirely at your own risk and you assume full responsibility for any risk or loss to person or property resulting from your stay at the Hotel and our use of the Premises and the Hotel's facilities.
b. The Hotel and its employees, directors, officers and /or agents disclaim liability for any damage, loss or liability of whatsoever nature, whether direct, indirect or consequential in nature, arising out of or in
connection with access to or use of the Hotel, Premises or any facilities provided by the Hotel, unless provided by law.
10. Indemnity
You hereby indemnify the hotel and its employees, directors, officers and /or agents against any loss claims or damage of whatsoever nature which may be suffered by yourself and or any third party arising in anyway from your stay at the Hotel or use of the premises or any of the facilities